Privacy Policy

1. Information We Collect

When you contact A One Sky Balloons via our website quote forms, WhatsApp, direct telephone lines, or official email channels, we collect relevant contact and procurement information. This includes your full personal name, commercial business identity, telephone and mobile contact numbers, billing address, email details, and destination shipping pin code for cargo logistics planning.

2. Analytics, Device & Telemetry Data (DPDP Act 2023 Compliance)

In adherence to the India Digital Personal Data Protection (DPDP) Act, 2023, we collect technical interaction events such as IP address (processed strictly for security, rate-limiting, and fraud prevention), browser user agent specifications, device type (mobile, tablet, desktop), marketing campaign attribution parameters (UTM source, medium, campaign tags), referring website URLs, and conversion telemetry (WhatsApp clicks, telephone calls, and direct online catalog inquiries). This telemetry is utilized strictly for spam mitigation, inquiry fulfillment, and server performance optimization.

3. How We Use Your Data

The information provided by commercial clients is processed exclusively to:

• Prepare factory wholesale price quotations, dimensional CAD drawings, and technical specification sheets.
• Calculate road transport cargo freight rates, booking transit insurance, and scheduling delivery to your designated destination warehouse or depot.
• Process legal GST tax invoices, mandatory e-way bills, and transit compliance documentation for interstate road transport dispatches.
• Provide post-delivery technical support, warranty seam inspections, operator safety guidelines, and seasonal maintenance advice.

4. Zero Third-Party Selling or Commercial Renting

We maintain a strict zero-tolerance policy against the unauthorized distribution of business contacts. We do not sell, rent, trade, monetize, or lease your personal or enterprise data to third-party marketing agencies, lead brokers, or automated advertising aggregators. Information is disclosed solely to authorized freight logistics carriers (such as V-Trans, TCI Express, or customer-designated transport partners) strictly to execute product shipment.

5. Cookies and Local Session Storage

Our website utilizes minimal functional session cookies essential for site security, form CSRF token validation, and interface preference retention. We do not employ intrusive tracking cookies across external websites. Visitors may freely disable cookies within their browser configuration without disrupting their ability to view product specifications and submit quotation inquiries.

6. Data Retention and Safeguards

We implement appropriate technical and administrative safeguards to protect your personal information against unauthorized disclosure, loss, or alteration. Order records, tax invoices, and logistics documentation are retained in compliance with statutory Indian taxation and commercial auditing regulations. You may contact our data grievance officer at any time to verify, update, or request the deletion of your contact records.

7. Contact & Grievance Redressal

For questions regarding our privacy practices, data handling protocols, or to request record updates, contact our factory administration desk: